Job Completion Survey

Reviewed By: Krishnan G.
Location: Lexington, MA 02420

Comment Hi,

Few weeks back, Pioneer installed a sump pump in my basement in Lexington, MA.
I write this to let you how I was impressed with the work ethics of Tim
Xavier and Scott Dixon, who
installed the pump. They were very polite, efficient and punctual. Very
rare combination these
days. They called me 30 minutes before they were to arrive and arrived two
minutes before the scheduled
time of 9.00am. Explained the whole process of what they will be doing and
how they will be doing.
They worked as a team and the activities were done with utmost efficiency.
No wasting time. What
impressed me most was how polite and customer friendly they were through
out the installation. After
the installation, they explained the maintenance requirements and do and
don'ts in a simple, easy to remember

Let me reiterate that your organization should be very proud of these two
young gentlemen. Thanks again
for your wonderful service..
Overall Rating 5 Stars

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